LIGHTS, CAMERAACTION EMBEDDING CONNECTION IN OUR ‘DIGITAL FIRST’ WORLD the 5 levels of emotional attachment the gold fish story: virgin atlantic Healthy Customer Relationships Deepen your Customer Relationship the language of consumer connection The Activation of Consumer Desire The psychology of survival The Activation of Consumer Desire THE CONSUMER VALUES OF THE RECOVERY CX: THE 5 PILLARS OF EMOTIONAL ATTACHMENT the chaos ninja a circular solution to the covid crisis the psychology of the queue bUSINESS SURVIVING CHANGE POST-CORONAVIRUS THE RECOVERY ROADMAP THE PRIMARY INTERFACE BETWEEN THE CONSUMER & YOUR BRAND THE DEMANDING CONSUMER THE ALPHA GENERATION THE CAPTIVE ECONOMY THE BLUE DOT CONSUMER METAPHOR THE 5 VALUE OF THE CAPTIVE ECONOMY 3 FOUNDATIONS OF A HEALTHY BUSINESS RELATIONSHIP TINDER SWIPE NIGHT ARE YOU READY FOR B2M? Interview. Real Estate Vision TV Channel. How to attract 6 generations of consumers. AI AND CUSTOMER EXPERIENCE The blue dot consumer metaphor The 10-Dollars Uber Story interview on New Zealand TV Breakfast Show The Lemur Story and the desire for Instant Gratification of Today’s consumer Experiential Retail. The need for 360º shopper engagement Harnessing Shopper’s Irrationality. Positive Disruption: The blue dot consumer WIFI BUT NOT REALLY Motivational keynotes
