Ken Hughes Keynotes 2022

KEN
HUGHES

LEADING CONSUMER & SHOPPER BEHAVIOURALIST
CX STRATEGIST AND GLOBAL KEYNOTE SPEAKER

Keynote ContentVirtual & On-Stage

LOVE IS A VERB

Embedding Connection in our ‘Digital First’ World

A speech to inspire and engage, to entertain and to challenge how we think about the nature of relationship and connection. If we are serious about deepening our customer and employee relationships, we have to invest in emotional intelligence.

THE BIG TAKE BACK

The Psychology of the Recovery

Be a brand partner on this Take Back journey with our customers, a catalyst and co-conspirator on their change journey rather than a casual observer.

THE BLUE DOT CONSUMER

Understanding the Modern New Consumer

This speech challenges any business to success through the lens of their future consumer. We look at the social, cultural and cyber behavioural forces pressing on humanity, and how changes in consumer expectations have forever changed the game.

THE JOY OF CX

Why Your CX is Everything

An entertaining and informative look at the modern consumer and their expectations, how and why the bar has been set high for CX and what your brand and business should be considering.

ARTIFICIAL INTELLIGENCE

Where silicon meets soul

AI isn’t about the machines. It is about how we keep our influence and consumer communications as the algorithms and robots step in. This speech looks at where we have come from, where we are and where it could all be going.

WORK 3.0

Why your Employee Experience is Everything

This speech looks at the new values these employees now hold dear and how the workplace of the future needs to deliver. Organizations now have to focus on giving an employee a truly authentic experience, one that is genuine and talks to these new social values.

THE INNOVATION ENGINE

Fuelling Personal Success

This unique speech challenges delegates at an individual level to rewire how they think and act, to build a culture of creativity from the ground up. By rewiring yourself to look for opportunity, creativity and success follow.

VIRTUAL AND ON STAGE
CONTENT FORMATS

All of the above inspirational keynotes can be performed live on-stage at a physical event or via virtual platforms (broadcast live or as a bespoke tailored pre-record per client). When performing virtually, performances can be booked from Ken’s home broadcast studio or in-person, from dedicated client-built sets in a studio. Alongside these keynote performances, Ken also provides a series of masterclasses, workshop facilitation, live and virtual emcee services and team-building challenge as a firewalk instructor.

FIONA JONES | GOOGLE

"Ken is an energetic, thought-provoking speaker. I’ve had Ken speak at two Google events now and Ken has scored higher than any other speaker I’ve ever had before, lasting a long time in the memories of the delegates"

CARA GREENE | PAYPAL

"Once again, Ken managed to inspire both our internal and external audiences equally regarding the customer connection and marketing in this new world. Our customers loved it as did our own staff. I’ve never seen so many people so engaged for so long on a Webinar"

GAVIN ISLE | BARCLAYS

"Inspirational is a word that is too often overused, none more so than in relation to speakers, many of whom are very good but not truly inspirational i.e. inspire people to think or act in a different way. I had high expectations based on your Ted Talk and feedback I had received from a couple of people who had seen you live previously, and I am delighted to say that you surpassed them all.Thank you for a truly inspirational session!"