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ABOUT
KEN HUGHES BIO
VIDEOS
TESTIMONIALS
NEWS & MEDIA
KEYNOTES
CUSTOMER EXPERIENCE
THE BLUE DOT CONSUMER
THE JOY OF CX
ARTIFICIAL INTELLIGENCE
INNOVATION
EMPLOYEE EXPERIENCE
EMCCEE
WORKSHOPS
SPEAK LIKE A PRO
SHOPPER MARKETING
BLOG
KH FOUNDATION
BOOK KEN
@kenhughesIE
FOLLOW ME
A BREATH OF FRESH AIR (ARTIFICIAL INTELLIGENCE RETAIL): THE CX PERSPECTIVE
24 November, 2023
/
Artificial Intelligence
,
Customer Experience
/
No Comments
BLACK FRIDAY: 5 THINGS DRIVING THE RETAIL EXPERIENCE
22 November, 2023
/
Consumer Psychology
,
Consumer Values
,
Retail
/
No Comments
WHY YOU SHOULD STOP ASKING YOUR CUSTOMERS WHAT THEY THINK: CX MEETS QUANTUM PHYSICS
25 October, 2023
/
Consumer Psychology
,
Customer Experience
,
Shopper Marketing
/
No Comments
FAILING TO INNOVATE: THE RELATIONSHIP BETWEEN RISK, FAILURE & RESILIENCE
25 September, 2023
/
Innovation
,
Leadership
/
No Comments
BRAND AUTHENTICITY: BARBIE, KEN, & TAYLOR PART III
28 August, 2023
/
Branding
,
Consumer Psychology
,
Consumer Values
,
Customer Experience
/
No Comments
A CUSTOMER EXPERIENCE MASTERCLASS COURTESY OF TAYLOR SWIFT. PART II: TAYLORGATING
18 July, 2023
/
Branding
,
Consumer Psychology
,
Consumer Values
,
Customer Experience
/
No Comments
WHAT TAYLOR SWIFT CAN TEACH YOUR BRAND PART I: SWIFTONOMICS
27 June, 2023
/
Branding
,
Consumer Psychology
,
Customer Experience
/
No Comments
SILENT SCARS: UNDERSTANDING CUSTOMER & SOCIETAL POST-PANDEMIC PTSD
28 April, 2023
/
Consumer Psychology
,
Customer Experience
/
No Comments
ROBOT WARS & THE CUSTOMER EXPERIENCE: WHEN AUTOMATION GOES WRONG
30 March, 2023
/
Artificial Intelligence
,
Customer Experience
/
No Comments
A TAYLOR SWIFT TRIBAL BRANDING MASTERCLASS: YOU’RE THE PROBLEM
21 February, 2023
/
Branding
,
Consumer Values
,
Consumerism
,
Digital Culture
,
Marketing
/
No Comments
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